Frequently asked questions

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Once your order is dispatched, we’ll send you an email with a tracking link so you can follow its
journey in real time.

We currently ship to over 220 countries worldwide. Available shipping destinations can be selected from the "Country" menu at checkout. For additional queries, contact us at care@breenlifestyle.com.

We deliver international orders in 5-12 business days via our trusted logistics partners. Track your order in real time with our seamless international shipping service.

International orders may be subject to customs duties and taxes, which are the customer's responsibility.

If you need to make changes, including address updates, please email us at
care@breenlifestyle.com as soon as possible. We’ll do our best to accommodate your request for hassle-free order modifications and cancellations.

Can’t find your favourite item in stock? Save it to your Wish List, and we’ll notify you as soon as it’s restocked.

Absolutely! We offer luxury gift wrapping and customised gift packaging to make your purchase extra special. Simply add a note at checkout or email us at care@breenlifestyle.com with your
order number, and we’ll handle the rest.

You can return any item purchased from Breen within 7 days from the delivery date. Here’s how:

1. Fill out the Return Form.
2. Ensure the merchandise is in its original condition, with tags and packaging included. Returns that do not meet these conditions may not be accepted.
3. Pack the item in the original box and attach the pre-paid courier label over the prior delivery details.
   [View our full returns policy.]

If your parcel arrives damaged, kindly drop a note to our customer service team at
care@breenlifestyle.com. Please take clear pictures of the damaged parcel and retain the packaging for further inspection by our carrier.

Refunds are processed within 10 business days upon receiving the returned item. The refund will be credited to the original payment method used for purchase.

Yes! All Breen products come with a 1-year warranty. If your bag needs a little TLC, reach out to us at care@breenlifestyle.com with your order number, issue details, and photos for assessment. Please note that shipping costs for repairs are the customer’s responsibility.

Glad to hear you’re keeping your purchase! No further action is required, and there’s no need to contact us.

That’s an easy one! By choosing Breen over mainstream high-street brands, you actively reduce your carbon footprint and help rescue premium materials that would otherwise be discarded. Join a community of conscious consumers who choose sustainability without compromising on style. Oh, and did we mention? Our bags are timeless, versatile, and absolutely gorgeous (if we say so ourselves).

Our products are water-resistant, designed to protect your essentials from unexpected spills and light rain. However, we recommend avoiding prolonged exposure to water.

With the right care, your Breen bag will stay stylish and durable for years to come. To clean, simply wipe the surface gently with a damp cloth. For more detailed care instructions, please refer to our [Product Care Guide.]

Be the first to know about our latest launches, limited editions, and exclusive drops by following us on Instagram and subscribing to our newsletter!

Got a design idea? We’d love to hear it! Email us at care@breenlifestyle.com.

At Breen, sustainability isn’t an afterthought—it’s at the core of everything we create. Our approach focuses on three key pillars:

• Sustainable Sourcing – Every material we use is carefully selected based on its environmental footprint, recyclability, and durability.
• Transparency & Responsibility – We provide full traceability of our supply chain, ensuring ethical production and fair labor practices.
• Impact Measurement & Continuous Improvement – We constantly refine our
  sustainability initiatives to reduce our carbon footprint and minimize waste.

We carefully select materials that:

• Are rescued from landfill, ensuring they get a second life.
• Have a significantly lower carbon footprint than virgin materials.
• Are internationally certified by leading sustainability standards.

Yes! Breen is PETA-approved vegan and cruelty-free, meaning no animals are harmed at any stage of production. Our innovative, high-quality vegan materials deliver a luxurious feel—without harming animals or the planet.

While plant-based leathers are a step forward, they often contain PU coatings, require energy-intensive processing, and have a shorter lifespan—leading to quicker disposal. Breen takes sustainability further with GRS-certified recycled materials, ensuring:

• Lower environmental impact than both virgin and plant-based materials.
• No virgin plastics or unnecessary resource consumption.
• Greater durability, reducing waste over time. [Explore our Sustainability Page for more insights.]