Privacy policy

Introduction

At BREEN, safeguarding your privacy is our top priority. We are committed to handling your personal information with the highest level of transparency, security, and compliance with global data protection laws. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website, make purchases, or interact with us online or offline. By using our services, you agree to the practices described in this policy. If you do not agree, please discontinue the use of our platform immediately.

This Privacy Policy aligns with global data protection laws, including but not limited to:

  1.  Information Technology Act, 2000 (India)
  2.  General Data Protection Regulation (GDPR) (EU)
  3.  California Consumer Privacy Act (CCPA) (USA)
  4.  UK Data Protection Act
  5.  Other applicable regional regulations
    Our privacy practices are designed to meet the highest international standards and provide robust protection for your data.

Cookies and Tracking Technologies

We use cookies, web beacons, and tracking technologies to enhance your browsing experience, monitor website traffic, and personalise content. These technologies help us:

  1. Recognise returning visitors and provide a seamless user experience.
  2. Store user preferences for faster checkouts and customised recommendations.
  3. Analyze website performance to improve functionality and optimize content.
  4. Deliver personalized advertisements based on browsing behaviour and interactions.

Types of Cookies We Use:

  • Strictly Necessary Cookies – Essential for website navigation, security, and basic
    functions.
  • Performance & Analytics Cookies - Help us measure visitor behaviour and optimize site performance.
  • Functionality Cookies - Store user preferences to enhance browsing convenience.
  • Targeting & Advertising Cookies – Enable personalized ads across different platforms.

You can manage or disable cookies through your browser settings. However, restricting cookies may impact certain functionalities. For more details, refer to our Cookies Policy.

How We Collect Your Information

We collect personal data in several ways to enhance your shopping experience and website functionality. Information is collected:

  1. Directly from you when you create an account, place an order, subscribe to newsletters, contact customer service, or participate in promotions.
  2. Automatically through cookies and tracking technologies, capturing details like IP address, browsing history, device information, and interactions with our website.
  3. From third-party sources, including payment processors, logistics partners, and social media platforms.
  4. From in-store visits – CCTV recordings may be used for security and safety purposes.
  5. From our partners - We may collect information such as your name, email address, phone number, and location from third-party business partners, including payment providers, marketing platforms, and affiliate networks.
  6. From return and refund requests – We may collect reasons for returns, refund transaction details, and customer feedback to improve our products and services.

How We Use Your Information

Your data is used to provide and improve our services, ensuring a personalized and secure
shopping experience. We use your information to:

  1.  Process and deliver orders efficiently.
  2.  Provide customer support and address inquiries.
  3.  Enhance website functionality and personalize recommendations.
  4.  Send transactional emails (order confirmations, shipping updates, etc.).
  5.  Offer exclusive promotions, discounts, and newsletters (if opted in).
  6.  Detect and prevent fraud or security breaches.
  7.  Comply with legal and regulatory requirements.
  8.  Analyse trends and enhance product offerings using aggregated data.
  9.  Improve return and refund processes based on collected feedback and transaction details.
    We do not process data beyond what is necessary for our services and legal obligations.

Marketing and Advertising

If you consent to receive marketing communications, we may send exclusive updates, product launches, and promotional offers via email, SMS, or push notifications. You can opt out anytime by:

  1. Adjusting your account settings
  2. Clicking ‘unsubscribe’ in emails
  3. Contacting care@breenlifestyle.com

We also use targeted digital advertising via social media, search engines, and ad networks. Ads may be personalized based on browsing behaviour and past interactions with our website. You can manage your preferences in your browser settings or social media privacy controls.

Your Rights Under Privacy Laws

Depending on your location, you have the right to:

  1. Access your personal data
  2. Request corrections or deletions
  3. Withdraw consent for marketing
  4. Request data portability
  5. File complaints with regulatory authorities

To exercise your rights, email care@breenlifestyle.com.

International Data Transfers

Your data may be processed in countries outside your residence, including jurisdictions with different data protection standards. By using our services, you consent to these transfers, whichcomply with legally recognised safeguards.

Children’s Privacy

BREEN’s services are intended for individuals 18+. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately. Parents/guardians can contact us for assistance.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal changes, technological advancements, or business updates. The latest version will always be available on our website. Significant updates will be communicated via email, website notifications, or pop-up alerts.

Contact Us

For privacy-related inquiries, contact our Data Protection Team:

Email: care@breenlifestyle.com
If required, you may also file a complaint with the data protection authority in your
jurisdiction.